ABOUT RETURNS/EXCHANGES
 

All sales are final; returns and exchanges are not accepted. Due to the unique consignment process, once an item sells, the money is moved into the consignor account and cannot be reversed. 

What if I have a concern about the authenticity of my purchase?

If we have shipped you an item you have reason to believe is inauthentic, please send us an email or give us a call! We will be happy to walk you through our authentication process. If you still have concerns, we ask that you ship the item back to us; we will complete a new scan via Entrupy for you and return the item with a certificate of authenticity.

ABOUT SHIPPING

Shipping is available via UPS Ground for a $12 fee. Orders ship within 2 business days of order confirmation. For certain valuable items we may require a signature at pickup to ensure the safety of your purchase.

Can I pick-up an order in-store instead of having it shipped?

Yes, orders made online can be picked up in-store during our regular business hours with a valid ID.

Do you ship internationally?
No, we only ship within the continental US.

We are happy to answer any other questions. Just give us a call!
(210) 826-0606